CORPORATE HEADQUARTERS21405 B StreetLong Beach, MS 39560Phone: (228) 575-3100Fax: (228) 575-3101COPYRIGHT NOTICE© 2014 Triton. All Rights Reserved.
1-4MODEL RL331X USER MANUAL MANAGEMENT FUNCTIONS. Enable extensive control and customization of the ATM’s operating parameters. See “X-SCALE/X2 CONF
1-5INTRODUCTION STATUS MONITORING. The ATM can periodically transfer status information to the host processor. In addition, Triton Connect™ remote m
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SECTION 2BASIC OPERATION
MODEL RL331X USER MANUAL2-2This section describes the basic operation of the terminal. The following topics are covered:1. CONTROL PANEL LAYOUT. Desc
2-3BASIC OPERATIONThe eight (8) keys, arranged in two four-key groups, are called screen function keys. A screen function key is only active when a co
MODEL RL331X USER MANUAL2-4To enter text characters into the dialog boxes that are displayed by the Management Functions, press the F8 key to display
2-5BASIC OPERATIONWhen a screen time-out occurs, a screen is presented which asks the user if more time is needed. If the user chooses NO, the Custome
MODEL RL331X USER MANUAL2-6A customer begins a transaction by selecting from the Customer screen options. They insert their ATM card into the card rea
2-7BASIC OPERATIONFigure 2-6. ATM transaction processing.The ATM sends the customer transaction request to a processor. A processor is a fi nancial in
iiMODEL RL331X USER MANUAL DOCUMENT UPDATESSeptember 10, 2010 OriginalFebruary 24,2012 Added HCDU dispenser.May 19, 2014 Added Appendix G - T9 E
MODEL RL331X USER MANUAL2-8The terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to plug in a set of headp
SECTION 3CASSETTE CLOSE CASH REPLENISHMENTSDDSCDUHCDU
3-2MODEL RL331X USER MANUALCurrency capacity depends upon the dispenser mechanism installed in the ATM, but is also affected by note quality and thick
3-3CASSETTE CLOSE / CASH REPLENISHMENTNOTE CONDITIONThe number of rejects can be directly infl uenced by the technique used to load the cassettes and t
3-4MODEL RL331X USER MANUALCASSETTE CLOSE PROCEDURESFollow Access instructions to enter MANAGEMENT FUNCTIONS. Select TERMINAL CLOSE FUNCTIONS. Select
3-5CASSETTE CLOSE / CASH REPLENISHMENTReplenish Cassette SCDU/HCDULoad note tray with currency.3. Add the number of bills being placed into the casset
3-6MODEL RL331X USER MANUAL4. Place the currency into the cassette. Allow at least one inch of clearance between the packer plate when it is fully r
3-7CASSETTE CLOSE / CASH REPLENISHMENTReplenish Cassette SDD1. Unlock/Open the dispenser security door. Grasp the cassette handle and remove the casse
3-8MODEL RL331X USER MANUAL4. Lift the reject tray. Push the packer plate to rear of cassette and latch in place.5. Count the number of bills that rem
SECTION 4GENERAL MAINTENANCE
iiiMODEL RL331X USER MANUALNOTICESCopyright © 2014 Triton Systems of Delaware, LLC.ALL RIGHTS RESERVEDThis publication is protected by copyright and a
4-2MODEL RL331X USER MANUALThis section of the manual covers preventive and corrective maintenance procedures appropriate for user personnel. The foll
4-3GENERAL MAINTENANCE5. Remove the tab securing the end of the new paper roll to itself. Use scissors to cut off all of the paper up to and includin
4-4MODEL RL331X USER MANUAL9. Feed the end of the paper over the stationary bar, around and under the tension bar, and into the Printer Paper Guide.
4-5GENERAL MAINTENANCEThe ATM front panel is highly durable, resisting scratches and fi nger smudges. However, occasional clean-ing of the front panel
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APPENDIX A SOFTWARE LICENSE AGREEMENTCOMPLIANCE / EMISSION STATEMENTSA-1
A-2APPENDIX A AUTOMATED TELLER MACHINE (“ATM”) SOFTWARE END-USER AGREEMENTIMPORTANT: PLEASE READ CAREFULLY:BY INSTALLING OR OTHERWISE USING THE AT
A-3 SOFTWARE LICENSE AGREEMENT / COMPLIANCE/EMISSION STATEMENTSDISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGESTO THE EXTENT PERMITTED BY
A-4APPENDIX A COMPLIANCE / EMISSION STATEMENTSDISCLAIMERThe manufacturer of the Automated Teller Machine (ATM) product(s) described herein makes no
APPENDIX BWARRANTY SERVICE STATEMENTB-1
ivMODEL RL331X USER MANUAL CONTENTSSECTION 1 - INTRODUCTION ...1
B-2APPENDIX BDISTRIBUTOR’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF DEFECT IS EXPRESSLY LIMITED TO THE REPLACEMENT OR CORRECTION OF SUCH DEFECTIVE P
B-3WARRANTY STATEMENTManufacturer shall not have any liability to the Distributor under any provision of this clause if any infringement, or claim the
B-4APPENDIX BSTATUTE OF LIMITATIONSAny action by the Distributor or Manufacturer for breach of these terms and conditions must be commenced within one
B-5WARRANTY STATEMENTLimited Warranty covers normal use. Triton does not warrant or cover damage:• occurring during shipment of the equipment or com
B-6APPENDIX BAUTHORIZED INSTALLATION AND SERVICE PROVIDERSTriton utilizes several nationwide and regional authorized third party maintenance providers
B-7WARRANTY STATEMENTCALLS FOR SERVICE OR REPAIRCalls for service or repair will be accepted from authorized service technicians only. End users must
B-8APPENDIX BTHIS PAGE INTENTIONALLY LEFT BLANK
APPENDIX CELECTRONIC LOCKS AND BATTERYSTRAIGHT DEAD BOLTSWING BOLT
C2APPENDIX C Super Master Reset PasswordBOTH types of electronic locks are now set with a Super Master Reset Password. The Super Master Reset Passwor
C3ELECTRONIC LOCKS AND BATTERYEntering the Combination - Both StylesThe electronic lock combination(s) consists of six digits. Upon arrival, the comb
vMODEL RL331X USER MANUALCONTENTSAPPENDIX A - SOFTWARE LICENSE AGREEMENT ...A-1APPENDIX B - WA
C4APPENDIX C Programmable FeaturesThe locks are initially set with the standard feature of a single 6-digit code. Based on your requirements, addition
C5ELECTRONIC LOCKS AND BATTERYReinstate User (Manager feature only)Always perform this operation with the door open1. Enter Manager Code and HOLD
C6APPENDIX C Battery Low WarningRepeated beeping during an opening indicates that the battery is low and needs to be replaced. Triton recommends repla
APPENDIX DMECHANICAL LOCKS
D2APPENDIX D Entering the CombinationThere are two marks on the dial ring (Refer to Figure 1). The in dex at the top is used for opening th
APPENDIX GT9 KEYPADCOPYRIGHT NOTICE© 2014 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of Delaware, LLC
G-2APPENDIX GThe T9 EPP Keypad is mostly identical to the T5 EPP Keypad except for:• The T9 EPP contains a removal detection switch that deactivates
G-3T9 KEYPADNew Error Codes to Support the T9 EPP• Error Code 625: SPED - Not Activated Cause: The EPP has not yet been activated for use. Recomm
G-4APPENDIX GTo Install the T9 Keypad The T9 EPP Keypad is a drop in replacement for new units manufactured with a T5 or T7 EPP Keypad. No addition
G-5T9 KEYPADPrior to T9 Keypad Activation The Device Status report will indicate if the EPP has been installed correctly into the unit. This is impe
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G-6APPENDIX GTo Activate the T9 KeypadNOTE: Activation is NOT required for units that ship with the T9 EPP installed.1. Log into Management Functions.
G-7T9 KEYPADTo Reactivate the T9 KeypadNOTE: Triton Technical Support CANNOT supply an activation code without the Operator Id, Serial Number and Nonc
G-8APPENDIX GReplacing the battery in the T9 KeypadNOTE: Do NOT remove the battery from the T9 EPP without FIRST connecting a new battery!!This EPP wi
SUPPLEMENT AT5 AND T7 PCI-EPPBATTERY REPLACEMENT PROCEDURESSA-1
SA-2T5 PCI-EPP BATTERY REPLACEMENTEXISTING BATTERY - DO NOT REMOVE BEFORE CONNECTING A SPARE BATTERY FIRST!Spare battery connectionThe spare battery f
SA-3SUPPLEMENT A - T5 / T7 PCI-EPP BATTERY REPLACEMENT PROCEDUREST7 PCI-EPP BATTERY REPLACEMENT* IMPORTANT* You may remove the battery without risk o
SA-4THIS PAGE INTENTIONALLY LEFT BLANK
SUPPLEMENT BKEY MANAGEMENT PROCEDUREST5 PCI-EPPT7 PCI-EPP
SB-2T5 - T7DIFFERENCES WITH THE T5 PCI-EPP KEYPAD PCI-EPP (T5) / KEY MANAGEMENT PROCEDURES USER PASSWORDS MUST BE AT LEAST 8 CHARACTERS, RATHER TH
SB-3SUPPLEMENT B - KEY MANAGEMENT PROCEDURES ENTER MANAGEMENT FUNCTIONS > MAIN MENU > KEY MANAGEMENT.THE “SET PASSWORD INI-TIALIZATION” PR
SECTION 1 INTRODUCTION
SB-4T5 - T7 SELECT “ENTER MASTER KEYS” OPTION.IMPORTANT: THE REST OF THE PROCEDURES MUST BE COMPLETED WITHIN A 10 MINUTE PERIOD. IF THE PROCESS
SB-5SUPPLEMENT B - KEY MANAGEMENT PROCEDURES F5F7 THE “CHECK DIGITS” PROMPT APPEARS. PRESS <ENTER>. A PROMPT APPEARS TO ENTER THE SECOND
SB-6T5 - T7 ENTER MANAGEMENT FUNCTIONS > MAIN MENU > KEY MANAGEMENT.THE “SET PASSWORD INI-TIALIZATION” PROMPT APPEARS. PRESS <ENTER>
SB-7SUPPLEMENT B - KEY MANAGEMENT PROCEDURES NEXT, SELECT “SET USER 2 PASSWORD” OPTION. FOLLOW THE SAME PROCEDURE FOR ENTER-ING A NEW PASSWORD FOR
SB-8T5 - T7 USER 2 ENTERS THE SEC-OND KEY PART (32 CHARACTERS). REFER TO STEP 9 FOR ENTERING KEYS.11A PROMPT APPEARS TO ENTER THE SECOND KEY PAR
1-2MODEL RL331X USER MANUALThe User manual describes the operating features of the Model RL331X series ATM and shows how to perform the procedures tha
1-3INTRODUCTIONImportant features of the RL331X series ATM are highlighted in the following list: Highly reliable, state-of-the-art operating system
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