Triton RL331X TRAVERSE User Manual Bedienungsanleitung

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CORPORATE HEADQUARTERS
21405 B Street
Long Beach, MS 39560
Phone: (228) 575-3100
Fax: (228) 575-3101
COPYRIGHT NOTICE
© 2014 Triton. All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware LLC.
MODEL RL331X
A
UTOMATED TELLER MACHINE
USER MANUAL
TDN 07103-00222 May 19, 2014
Seitenansicht 0
1 2 3 4 5 6 ... 73 74

Inhaltsverzeichnis

Seite 1 - USER MANUAL

CORPORATE HEADQUARTERS21405 B StreetLong Beach, MS 39560Phone: (228) 575-3100Fax: (228) 575-3101COPYRIGHT NOTICE© 2014 Triton. All Rights Reserved.

Seite 2 - September 10, 2010 Original

1-4MODEL RL331X USER MANUAL MANAGEMENT FUNCTIONS. Enable extensive control and customization of the ATM’s operating parameters. See “X-SCALE/X2 CONF

Seite 3

1-5INTRODUCTION STATUS MONITORING. The ATM can periodically transfer status information to the host processor. In addition, Triton Connect™ remote m

Seite 4 - CONTENTS

1-6MODEL RL331X USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 5

SECTION 2BASIC OPERATION

Seite 6

MODEL RL331X USER MANUAL2-2This section describes the basic operation of the terminal. The following topics are covered:1. CONTROL PANEL LAYOUT. Desc

Seite 7 - SECTION 1

2-3BASIC OPERATIONThe eight (8) keys, arranged in two four-key groups, are called screen function keys. A screen function key is only active when a co

Seite 8 - HAT’S IN THIS MANUAL

MODEL RL331X USER MANUAL2-4To enter text characters into the dialog boxes that are displayed by the Management Functions, press the F8 key to display

Seite 9 - EATURE HIGHLIGHTS

2-5BASIC OPERATIONWhen a screen time-out occurs, a screen is presented which asks the user if more time is needed. If the user chooses NO, the Custome

Seite 10 - FEATURE HIGHLIGHTS

MODEL RL331X USER MANUAL2-6A customer begins a transaction by selecting from the Customer screen options. They insert their ATM card into the card rea

Seite 11 - NTRODUCTION

2-7BASIC OPERATIONFigure 2-6. ATM transaction processing.The ATM sends the customer transaction request to a processor. A processor is a fi nancial in

Seite 12

iiMODEL RL331X USER MANUAL DOCUMENT UPDATESSeptember 10, 2010 OriginalFebruary 24,2012 Added HCDU dispenser.May 19, 2014 Added Appendix G - T9 E

Seite 13 - BASIC OPERATION

MODEL RL331X USER MANUAL2-8The terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to plug in a set of headp

Seite 14 - ONTROL PANEL LAYOUT

SECTION 3CASSETTE CLOSE CASH REPLENISHMENTSDDSCDUHCDU

Seite 15 - AIN KEYPAD

3-2MODEL RL331X USER MANUALCurrency capacity depends upon the dispenser mechanism installed in the ATM, but is also affected by note quality and thick

Seite 16 - ON-SCREEN KEYPAD OPERATION

3-3CASSETTE CLOSE / CASH REPLENISHMENTNOTE CONDITIONThe number of rejects can be directly infl uenced by the technique used to load the cassettes and t

Seite 17 - MENU-BASED OPERATION

3-4MODEL RL331X USER MANUALCASSETTE CLOSE PROCEDURESFollow Access instructions to enter MANAGEMENT FUNCTIONS. Select TERMINAL CLOSE FUNCTIONS. Select

Seite 18 - CUSTOMER TRANSACTIONS

3-5CASSETTE CLOSE / CASH REPLENISHMENTReplenish Cassette SCDU/HCDULoad note tray with currency.3. Add the number of bills being placed into the casset

Seite 19

3-6MODEL RL331X USER MANUAL4. Place the currency into the cassette. Allow at least one inch of clearance between the packer plate when it is fully r

Seite 20 - VOICE-ENABLED TRANSACTION

3-7CASSETTE CLOSE / CASH REPLENISHMENTReplenish Cassette SDD1. Unlock/Open the dispenser security door. Grasp the cassette handle and remove the casse

Seite 21 - SECTION 3

3-8MODEL RL331X USER MANUAL4. Lift the reject tray. Push the packer plate to rear of cassette and latch in place.5. Count the number of bills that rem

Seite 22 - ISPENSING MECHANISMS

SECTION 4GENERAL MAINTENANCE

Seite 23 - Straighten any folded notes

iiiMODEL RL331X USER MANUALNOTICESCopyright © 2014 Triton Systems of Delaware, LLC.ALL RIGHTS RESERVEDThis publication is protected by copyright and a

Seite 24 - ASSETTE CLOSE PROCEDURES

4-2MODEL RL331X USER MANUALThis section of the manual covers preventive and corrective maintenance procedures appropriate for user personnel. The foll

Seite 25

4-3GENERAL MAINTENANCE5. Remove the tab securing the end of the new paper roll to itself. Use scissors to cut off all of the paper up to and includin

Seite 26

4-4MODEL RL331X USER MANUAL9. Feed the end of the paper over the stationary bar, around and under the tension bar, and into the Printer Paper Guide.

Seite 27

4-5GENERAL MAINTENANCEThe ATM front panel is highly durable, resisting scratches and fi nger smudges. However, occasional clean-ing of the front panel

Seite 28

4-6MODEL RL331X USER MANUALTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 29 - MAINTENANCE

APPENDIX A SOFTWARE LICENSE AGREEMENTCOMPLIANCE / EMISSION STATEMENTSA-1

Seite 30 - INTRODUCTION

A-2APPENDIX A AUTOMATED TELLER MACHINE (“ATM”) SOFTWARE END-USER AGREEMENTIMPORTANT: PLEASE READ CAREFULLY:BY INSTALLING OR OTHERWISE USING THE AT

Seite 31 - Paper Guide

A-3 SOFTWARE LICENSE AGREEMENT / COMPLIANCE/EMISSION STATEMENTSDISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGESTO THE EXTENT PERMITTED BY

Seite 32

A-4APPENDIX A COMPLIANCE / EMISSION STATEMENTSDISCLAIMERThe manufacturer of the Automated Teller Machine (ATM) product(s) described herein makes no

Seite 33 - CARD READER CLEANING

APPENDIX BWARRANTY SERVICE STATEMENTB-1

Seite 34

ivMODEL RL331X USER MANUAL CONTENTSSECTION 1 - INTRODUCTION ...1

Seite 35 - APPENDIX A

B-2APPENDIX BDISTRIBUTOR’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF DEFECT IS EXPRESSLY LIMITED TO THE REPLACEMENT OR CORRECTION OF SUCH DEFECTIVE P

Seite 36 - END-USER AGREEMENT

B-3WARRANTY STATEMENTManufacturer shall not have any liability to the Distributor under any provision of this clause if any infringement, or claim the

Seite 37

B-4APPENDIX BSTATUTE OF LIMITATIONSAny action by the Distributor or Manufacturer for breach of these terms and conditions must be commenced within one

Seite 38 - CANADIAN REQUIREMENTS

B-5WARRANTY STATEMENTLimited Warranty covers normal use. Triton does not warrant or cover damage:• occurring during shipment of the equipment or com

Seite 39 - APPENDIX B

B-6APPENDIX BAUTHORIZED INSTALLATION AND SERVICE PROVIDERSTriton utilizes several nationwide and regional authorized third party maintenance providers

Seite 40 - ARRANTY STATEMENT

B-7WARRANTY STATEMENTCALLS FOR SERVICE OR REPAIRCalls for service or repair will be accepted from authorized service technicians only. End users must

Seite 41 - WARRANTY STATEMENT

B-8APPENDIX BTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 42

APPENDIX CELECTRONIC LOCKS AND BATTERYSTRAIGHT DEAD BOLTSWING BOLT

Seite 43

C2APPENDIX C Super Master Reset PasswordBOTH types of electronic locks are now set with a Super Master Reset Password. The Super Master Reset Passwor

Seite 44 - UTOMATED VOICE MAIL SYSTEM

C3ELECTRONIC LOCKS AND BATTERYEntering the Combination - Both StylesThe electronic lock combination(s) consists of six digits. Upon arrival, the comb

Seite 45

vMODEL RL331X USER MANUALCONTENTSAPPENDIX A - SOFTWARE LICENSE AGREEMENT ...A-1APPENDIX B - WA

Seite 46

C4APPENDIX C Programmable FeaturesThe locks are initially set with the standard feature of a single 6-digit code. Based on your requirements, addition

Seite 47 - LOCKS AND BATTERY

C5ELECTRONIC LOCKS AND BATTERYReinstate User (Manager feature only)Always perform this operation with the door open1. Enter Manager Code and HOLD

Seite 48 - ** IMPORTANT **

C6APPENDIX C Battery Low WarningRepeated beeping during an opening indicates that the battery is low and needs to be replaced. Triton recommends repla

Seite 49 - Lockout Feature

APPENDIX DMECHANICAL LOCKS

Seite 50 - Programmable Features

D2APPENDIX D Entering the CombinationThere are two marks on the dial ring (Refer to Figure 1). The in dex at the top is used for opening th

Seite 51 - ELECTRONIC LOCKS AND BATTERY

APPENDIX GT9 KEYPADCOPYRIGHT NOTICE© 2014 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of Delaware, LLC

Seite 52 - Battery Maintenance

G-2APPENDIX GThe T9 EPP Keypad is mostly identical to the T5 EPP Keypad except for:• The T9 EPP contains a removal detection switch that deactivates

Seite 53 - APPENDIX D

G-3T9 KEYPADNew Error Codes to Support the T9 EPP• Error Code 625: SPED - Not Activated Cause: The EPP has not yet been activated for use. Recomm

Seite 54

G-4APPENDIX GTo Install the T9 Keypad The T9 EPP Keypad is a drop in replacement for new units manufactured with a T5 or T7 EPP Keypad. No addition

Seite 55 - APPENDIX G

G-5T9 KEYPADPrior to T9 Keypad Activation The Device Status report will indicate if the EPP has been installed correctly into the unit. This is impe

Seite 56 - ** WARNING **

viMODEL RL331X USER MANUAL THIS PAGE INTENTIONALLY LEFT BLANK

Seite 57 - T9 KEYPAD

G-6APPENDIX GTo Activate the T9 KeypadNOTE: Activation is NOT required for units that ship with the T9 EPP installed.1. Log into Management Functions.

Seite 58 - To Install the T9 Keypad

G-7T9 KEYPADTo Reactivate the T9 KeypadNOTE: Triton Technical Support CANNOT supply an activation code without the Operator Id, Serial Number and Nonc

Seite 59 - Prior to T9 Keypad Activation

G-8APPENDIX GReplacing the battery in the T9 KeypadNOTE: Do NOT remove the battery from the T9 EPP without FIRST connecting a new battery!!This EPP wi

Seite 60 - To Activate the T9 Keypad

SUPPLEMENT AT5 AND T7 PCI-EPPBATTERY REPLACEMENT PROCEDURESSA-1

Seite 61 - To Reactivate the T9 Keypad

SA-2T5 PCI-EPP BATTERY REPLACEMENTEXISTING BATTERY - DO NOT REMOVE BEFORE CONNECTING A SPARE BATTERY FIRST!Spare battery connectionThe spare battery f

Seite 62

SA-3SUPPLEMENT A - T5 / T7 PCI-EPP BATTERY REPLACEMENT PROCEDUREST7 PCI-EPP BATTERY REPLACEMENT* IMPORTANT* You may remove the battery without risk o

Seite 63 - ROCEDURES

SA-4THIS PAGE INTENTIONALLY LEFT BLANK

Seite 64 - ** CAUTION **

SUPPLEMENT BKEY MANAGEMENT PROCEDUREST5 PCI-EPPT7 PCI-EPP

Seite 65 - * IMPORTANT*

SB-2T5 - T7DIFFERENCES WITH THE T5 PCI-EPP KEYPAD PCI-EPP (T5) / KEY MANAGEMENT PROCEDURES  USER PASSWORDS MUST BE AT LEAST 8 CHARACTERS, RATHER TH

Seite 66 - THIS PAGE INTENTIONALLY LEFT

SB-3SUPPLEMENT B - KEY MANAGEMENT PROCEDURES   ENTER MANAGEMENT FUNCTIONS > MAIN MENU > KEY MANAGEMENT.THE “SET PASSWORD INI-TIALIZATION” PR

Seite 67 - KEY MANAGEMENT

SECTION 1 INTRODUCTION

Seite 68 - ANAGEMENT

SB-4T5 - T7 SELECT “ENTER MASTER KEYS” OPTION.IMPORTANT: THE REST OF THE PROCEDURES MUST BE COMPLETED WITHIN A 10 MINUTE PERIOD. IF THE PROCESS

Seite 69 -  NOTE: PREVIOUSLY, US

SB-5SUPPLEMENT B - KEY MANAGEMENT PROCEDURES F5F7 THE “CHECK DIGITS” PROMPT APPEARS. PRESS <ENTER>. A PROMPT APPEARS TO ENTER THE SECOND

Seite 70 -  USER 1 ENTERS THE FIRST

SB-6T5 - T7  ENTER MANAGEMENT FUNCTIONS > MAIN MENU > KEY MANAGEMENT.THE “SET PASSWORD INI-TIALIZATION” PROMPT APPEARS. PRESS <ENTER>

Seite 71 -  USER 2 ENTERS THE SEC

SB-7SUPPLEMENT B - KEY MANAGEMENT PROCEDURES  NEXT, SELECT “SET USER 2 PASSWORD” OPTION. FOLLOW THE SAME PROCEDURE FOR ENTER-ING A NEW PASSWORD FOR

Seite 72 -  THE T7 USER PASSWORDS

SB-8T5 - T7 USER 2 ENTERS THE SEC-OND KEY PART (32 CHARACTERS). REFER TO STEP 9 FOR ENTERING KEYS.11A PROMPT APPEARS TO ENTER THE SECOND KEY PAR

Seite 73 -  USE THE <ARROW> KEY

1-2MODEL RL331X USER MANUALThe User manual describes the operating features of the Model RL331X series ATM and shows how to perform the procedures tha

Seite 74 -  USER 1 ENTERS THE FIRST

1-3INTRODUCTIONImportant features of the RL331X series ATM are highlighted in the following list: Highly reliable, state-of-the-art operating system

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