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MODEL 9100 USER MANUAL
SC-2
NEW CHANGES IN MANAGEMENT FUNCTIONS
The following describes new changes implemented in the latest (May, 06) 9100 South Africa software
release.
This supplement describes additional features that make up this software. This software release also
pertains to the Model 8100 terminal software, providing a single load file for updating 9100 or 8100
terminals.
1. 8100 APS Printer Support
2. Enhanced Print Error Management
3. Default Recognition for EMV Card Reader
4. Key Inject
8100 APS PRINTER SUPPORT
The 8100 terminals are equipped with the APS CP MRS-250 printer. There is no extra setup required to use
the printer, other than ensuring the EPROM is version KP01.03. The new terminal EPROM code provides
the means for the terminal to detect and utilize the new print device. It should be noted that there is no
graphics support with the APS print device. Receipt/coupon graphics cannot be printed to the device in
this release. There are no management menu option changes to support this feature.
ENHANCED PRINT ERROR MANAGEMENT
A new feature allowing the terminal to remain in service in the presence of print device errors accompa-
nies this release. If configured to stay in service, the terminal will still perform transactions that do not
require a receipt (withdrawals, purchases, etc.), in spite of an inoperable printer. This feature covers all
printer errors, including out of paper (it is not selective between error types). The terminal will not
perform balance enquiries or transfer requests when the printer is unavailable. The customer is prompted
with a notification of the terminal's inability to print a receipt allowing the opportunity to cancel the
transaction.
DEFAULT RECOGNITION FOR EMV CARD READER
This load is sent with the flags modified to default to the EMV smart card reader. It is important to note
that terminals loaded with this SW will not function correctly with any other card reader installed.
KEY INJECT
The ability to use the PC Key inject program to load security keys into the terminal via the load port has
been added to this version of software. This feature was in terminal software previously but was
removed. It will work similarly to it's previous operation, however, if a Visa EPP is loaded instead of a triple
des SPED the key inject functionality will not be available.
- MODEL 9100 1
- CONTENTS 3
- SUPPLEMENTS 7
- SECTION 1 9
- ODEL 9100 USER MANUAL 10
- HAT’S IN THIS MANUAL 10
- FEATURE HIGHLIGHTS 11
- STANDARD FEATURES 12
- SECTION 2 15
- BASIC OPERATION 15
- CONTROL PANEL LAYOUT 16
- <> 17
- PROCESSOR 20
- VOICE-ENABLED TRANSACTIONS 22
- SECTION 3 23
- MANAGEMENT FUNCTIONS 23
- ANAGEMENT FUNCTIONS 25
- MAIN MENU 26
- CONFIGURE TERMINAL 27
- CASSETTE SETUP 29
- ASSETTE PARAMETERS 30
- CONFIGURE PROCESSORS 31
- ONFIGURE PROCESSORS 33
- * Important* 34
- CONFIGURE SERVICES 37
- STD ATM CONFIGURATION 38
- CASSETTE SERVICE 39
- DIAGNOSTICS 40
- MORE DIAGNOSTICS 41
- ORE (MORE) DIAGNOSTICS 42
- CASSETTE CLOSE 44
- TCP/IP (ETHERNET) 47
- CONFIGURATION 47
- (TCP/IP ETHERNET) 48
- COMMUNICATION TYPE 49
- OMMUNICATION NUMBERS 50
- ONFIGURE TERMINAL 51
- ONFIGURATION 51
- ETWORK SETTINGS 52
- NETWORK SETTINGS 53
- TEST TCP/IP 54
- RITON CONNECT 55
- OST NUMBERS 56
- LARM NUMBERS 57
- SECTION 4 59
- CASH REPLENISHMENT 59
- NOTE CONDITION 60
- DISPENSING MECHANISMS 60
- CURRENCY HANDLING 61
- PREPARING NOTES 61
- URRENCY HANDLING 63
- EPLENISH CASSETTE 63
- LOADING THE CURRENCY CASSETTE 64
- REMOVING THE REJECT CASSETTE 65
- ROTATE DISPENSER MECHANISM 66
- REPLENISH CASSETTE 67
- MECH 10 (MINIMECH) 70
- LOADING THE NOTE TRAY 70
- SECTION 5 73
- GENERAL MAINTENANCE 73
- CLEANING THE ENCLOSURE 77
- CLEANING THE DISPLAY 77
- CARD READER CLEANING 77
- SECTION 6 79
- ERROR CODES 79
- TDM CLICK COUNTS 79
- SEDOCRORRE 81
- SEDOCRORRENOITACINUMMOC 85
- Description 86
- TDM CLICK COUNTERS 87
- APPENDIX A 95
- WARRANTY AND REPAIR 95
- POLICIES/PROCEDURES 95
- WARRANTY STATEMENT 96
- MODEL 9100 USER MANUAL 100
- WARRANTY / REPAIR POLICY 101
- CONTACT INFORMATION 101
- APPENDIX B 103
- COMBINATION LOCKS 103
- OPERATING THE MECHANICAL LOCK 104
- INTRODUCTION 104
- Changing the Combination 105
- *Important* 106
- OPERATING THE ELECTRONIC LOCK 107
- CHANGING THE COMBINATION 107
- BATTERY LOW WARNING 108
- CHANGING THE BATTERY 108
- APPENDIX C 109
- TRITON DISPENSING MECHANISM 109
- “BACKGROUND PAPER” 109
- BACKGROUND PAPER 110
- TDM BACKGROUND PAPER 111
- OPENING THE ACCESS DOORS 112
- SUPPLEMENT A 113
- (8100 / 9100 ATM) 113
- US/MEXICO 113
- CONFIGURABLE CURRENCY SYMBOL 121
- SUPPLEMENT B 125
- TERMINAL SETUP CHANGES 127
- HOST TCP/IP SETUP 128
- STANDARD KEY MANAGEMENT 131
- VISA EPP KEY MANAGEMENT 132
- KEY MANAGEMENT 132
- TDM DEFAULT SETTINGS 137
- TDM CONFIGURATION 137
- TDM SERVICE MANAGEMENT 141
- TDM CASSETTE CLOSURE 142
- COUPON DISPENSING 143
- SUPPLEMENT C 147
- SOUTH A FRICA 147
- KEY INJECT 152
- SUPPLEMENT D 155
- NEW CHANGES 156
- * NOTE * 159
- SUPPLEMENT E 161
- SUPPLEMENT F 167
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